You will receive your invoice from Infomedics
We feel it is important to give you the very best care and attention at our dental clinic. This is why we work together with Infomedics to arrange the payments on our behalf. This means that you will receive an invoice from Infomedics for your dental care.
Reimbursement from your health insurer
It will be clearly stated on the invoice if your healthcare insurer will reimburse part of your payment. Do you have a question about the reimbursement amount stated on your invoice? Then please contact your healthcare insurer. Is there is no reimbursement amount on your invoice? Then please pay the total amount to Infomedics and afterwards check if you can submit the invoice to your healthcare insurer.
Arrange it online!
You can arrange many things concerning the payment of your bill quickly and easily on the website of Infomedics (www.infomedics.nl). For example:
- Check the status of your payment
Go to www.infomedics.nl. You will find the account checker at the top of the webpage. Enter the payment reference (series of numbers) as stated on the invoice and check whether the invoice has been paid. If this is not the case, you can pay straightaway via iDEAL.
- Payment arrangement
Infomedics has a payment term of 30 days. If you are unable to pay on time, you may request a deferment of payment free of charge. You can also make a payment arrangement at a fee. More information about the Infomedics Payment Plan can be found online.
- View frequently asked questions
If you have a question, the answer can often be found in our frequently asked questions page. Alternatively, please contact the Infomedics Service Desk.
Do you still have a question? Then please call the Infomedics Service Desk on 036 – 20 31 900 (Monday to Friday from 9am to 5pm).
What happens to your data?
We share your data with Infomedics to be able to process invoices efficiently and correctly. Infomedics makes every effort to ensure your data is as secure as possible and they comply with all applicable laws and regulations regarding privacy protection. Information about how Infomedics ensures the protection of privacy-sensitive information can be found at www.infomedics.nl.
Payment Terms of Infomedics
We commission Infomedics to handle the payment for the dental care you have received. Infomedics complies with all relevant (privacy) legislation and regulations. This includes the laws that apply to us as a healthcare provider and the laws that apply to Infomedics.
What are the most important payment terms concerning your invoice from Infomedics?
- Infomedics may, if applicable, declare your payment fee to your healthcare insurer. You will always see this reimbursement on the invoice.
- Infomedics expects you to pay before the due date stated on the invoice.
- If you do not pay the invoice before the due date, you will be in default without further notice being required. In the event that you have forgotten to pay, you will receive a reminder asking you to settle the invoice within 15 days after receiving it. If payment is not made within this set date, Infomedics will charge interest and collection costs.
- Infomedics may first deduct your payment from the collection costs, then from the interest charged and finally from the original amount of your invoice.
- Please keep in mind that if you file a complaint or register with another healthcare provider, your invoice will still need to be paid. This means that you cannot suspend your payment obligation.
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